Recent Posts

No More Mistakes With Fire Damage Remediation in Security

3/22/2020 (Permalink)

fire damaged room When fire damage happens, it's best to leave the clean up to the experts at SERVPRO. Call our certified team today for service.

Furnace Puff-backs and Resulting Fire Damage in Security

Puff backs can occur when an oil burner malfunctions or suddenly ignites. The resulting pressure can push soots through ventilation ducts into the home environment. Typical evidence of a puff-back is uniform, soiling directly above venting ducts onto the high walls and carpeting below. Often the composition of these soils includes dry soot, wet soot, as well as some fuel oils. Puff-backs are not generally dangerous, but they can be tough to clean, given the variety of soiling. Sometimes walls need to be treated corrosively, which can remove paintwork. Equally, approaching puff-back soiling with just one method can be useful on some soots but spread around others, causing further damage. 

Professional remediation and restoration for fire damage in Security are available should your home suffer from a puff-back. After calling SERVPRO, you can begin light-cleaning work on the soiling if you wish. Light-cleaning is dry vacuuming the walls and carpeting with a lightweight tool. Be careful to avoid stepping on areas of carpet that may contain soots. Foot traffic can compress carpet fibers making any residual soot more robust to remove. Some soot, particularly on older carpets, maybe unnoticeable but still cause odors. If in doubt, try to avoid the affected area altogether.

When dealing with any fire restoration, SERVPRO technicians conduct thorough pre-testing at the beginning and for the duration of service. Pre-tests help us to understand the type of soots we are dealing with, as well as the effect of solvents on different materials and paints. Heavier solvents may be faster at dealing with a puff-back. However, they may also adversely affect the surface leading to repainting or refinishing, which is time-consuming. Therefore, using a light solvent on certain services may be more efficient. 

Wherever there is soot, there is likely to be an accompanying odor. SERVPRO relies on cleaning methods to remove the odor, but there may be some articles of the home that can benefit from complete replacement. Ducts that suffer a puff-back are likely to be soiled on both outer and interior surfaces. Since replacement ducts are relatively cheap, we can usually remove the damaged ducts and replace them with fresh ones. Carpets are often restorable to a preloss condition using pre-conditioners, washing, and rinsing. 

Should you discover evidence of a puff-back avoid causing further damage, contact SERVPRO of South Colorado Springs at (719) 574-2789.

Click here for more information about Security.

We are Cleaning Experts

3/17/2020 (Permalink)

germs up close Here to help

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO® of South Colorado Springs, (719) 574-2789 


Commercial Water Damage In Colorado Springs

3/5/2020 (Permalink)

office interior Using their training, experience, and advanced equipment make the loss, “Like it never even happened.”

Commercial Water Damage in Colorado Springs Office Started Small

Slow leaks bring not only commercial water damage but also the potential for mold and foul odors. Eventually, if it does not get addressed, the problem compounds and can even lead to more significant issues such as mold or the need to replace building materials.

An office in Colorado Springs had a slow leak that had gone unnoticed until the supply line broke and spewed water out of a utility closet at the end of a hallway, soaking the carpet.

Confirming Water Locations
When there is a leak, all areas of water loss may not be readily visible. SERVPRO technicians visually access job sites and also use advanced moisture detection equipment that allows them to "see" behind sheetrock, underfloors, and a host of other areas to determine anywhere water migrated.

Removal Actions for Drying
After extraction as much water as possible with their portable pumps, the techs removed the industrial carpet and padding so the subfloor could dry. The rubber baseboards along the wall and floor joint needed removal as the techs discovered excessive moisture behind them. Fortunately, the sheetrock did not wick water as the cleanup began so quickly after the water loss even happened, and it required only drying.

Drying Phase Actions
When SERVPRO techs dry a property, they carefully set up the air movers and dehumidification equipment in ways that circulate the progressively drier air and work to bring down the air moisture levels as fast as possible. This process gets carefully monitored, so the loss area dries completely.

Preventative Mold Applications
With their training and certification in mold remediation: #118604, the technicians know the early warning signs of a mold infestation and conditions that are conducive for colony growth. The use of antimicrobial cleaning agents and the application of sealants around the slow leak area inhibit any airborne spores from germinating and setting up home. Additionally, wiping down all water loss areas works to deodorize and remove residual water odors.

SERVPRO of South Colorado Springs at (719) 574-2789 has local techs ready to handle any size commercial water damage. Using their training, experience, and advanced equipment make the loss, “Like it never even happened.”

For more about Colorado Springs click here.

SERVPRO Says--Call Us Fast for Water Loss Mitigation in Colorado Springs

2/21/2020 (Permalink)

washing machine hookup water lines A Loose Water Line Connection on Your Colorado Springs Washing Machine Can Cause a Water Loss--Call SERVPRO

Water Damage in Your Colorado Springs Home

There is no question that Colorado Springs is a great place to build a family and to build a life. You can live, work, and play right here in this great Colorado city. However, one of the most significant disruptions would be incurring water damage, and it can come from some surprising places.

This is a disruption to your life that you cannot put off. The water damage to your Colorado Springs property could occur from the most innocuous of sources, including from the drain lines of your usually trustworthy washing machine. Nine times out of ten, your laundry equipment will operate just fine. However, all it takes is one broken line, and then not only is your laundry room totally drenched, but the water often intrudes directly on the tiled floor of your utility closet and then flow down your finely-carpeted hallway.

What to do?
The first step is to call SERVPRO right away.
Our team is dedicated to helping you get your life back after any water catastrophe. Naturally, you might think that we only operate within the confines of just major floods, but that isn't true. Yes, we are very comfortable with plumbing mishaps such as yours, simply because this issue is much more common than you would think. Consider some of the following characteristics of our team:

Many team members have invaluable training and accreditations from the Institute of Inspection, Cleaning and Restoration Certification (IICRC.) Many our SERVPRO technicians have completed training classes such as the Certificate in Applied Structural Drying (ASD), which can be beneficial for homeowners who need a steady hand. Moreover, if your water loss has developed mold or mildew, your restoration project may need the guidance of our Applied Microbial Remediation (AMRT) project manager or crew chief. We take this job every bit as seriously as those Air Force pilots taking off from Peterson Air Force Base!

We have advanced water removal equipment.
Our water removal equipment is top-notch and includes industrial wet/dry vacuums for quick water removal, moisture detectors to determine the level of water saturation, and even an infrared camera to aid us in finding water "hiding" behind drywall.

Call Us Today
If you are facing a water emergency or a small spill, contact SERVPRO of South Colorado Springs at (719) 574-2789. We can help you get your life back.  

Some Ways to Simplify Storm Damage Remediation in Colorado Springs

2/16/2020 (Permalink)

melting snow running down the gutters Excessive waters can lead to flooding in your home. Have SERVPRO of speed dial and call right away if flooding occurs.

Snow Melt Flooding Can Damage Lower-Lying Colorado Springs Homes

After heavier snows, warmer temperatures lead to melting that sends snowmelt runoff to creeks, streams, and other bodies of water surrounding Colorado Springs homes. The migration of this runoff water can collect at these points and cause levels to rise above the banks and natural borders. This process can happen days after the snow begins to melt but can ultimately flood homes and businesses within the vicinity of rivers and creeks cresting above the property level.

Whether you are contending with direct damage to your house or snow melt floods in Colorado Springs, the response of qualified professionals can make a significant difference in the overall losses you experience. Natural flooding scenarios can spread quickly throughout the lower levels of a home, exposing walls, flooring, contents, and more to saturation concerns and even potential contamination. Addressing these threats in your property involves focused extraction, drying, cleaning, and possibly controlled demolition.

Drying decisions are a considerable portion of the prepping that is necessary before our SERVPRO professionals fully take over a job site and begin restoration. During this scoping of the job, when the home is at its worst, choices must get made about the salvageability of individual items and construction materials. Because we have an in-house team of licensed residential contractors, we can offer controlled demolition when the restoration is unrealistic, and when it can benefit the drying process.

Natural flooding can leave several inches or feet of standing water throughout the property, meaning that the choice of extractors in the house is an essential one. Because of the likelihood of solids and debris in the standing water penetrating your house, our SERVPRO professionals might likely choose trash pumps or the truck-mount extractors before addressing moisture and saturation with our effective drying strategies.

From the water removal to the thorough cleaning and disinfection of structural elements that did not get removed from the house, our SERVPRO of South Colorado Springs team can help after a flood. We have powerful tools and years of experience to make flood losses “Like it never even happened.” Give us a call at (719) 574-2789.

Click here for more information about Colorado Springs.

5 Ways to keep your pipes from freezing

2/11/2020 (Permalink)

frozen water on outdoor water facet don't allow your outdoor facets to freeze!

All over the state of Colorado, we have been seeing much cooler temperatures this winter season than in the past. 

If you're a new homeowner than winterization is something you've most likely heard of but you are probably unfamiliar with the process since in the past your landlord or apartment maintenance team has taking care of winterization or giving you the advice on your specific rental. 

If you now own your home, Congratulations! Homeownership is everyone's dreams and you're wanting to protect it at any cost so we've provided 5 simple steps on preventing water damage from frozen water pipes/lines.

1) Leave faucets dripping

If the temperatures have dropped into a freezing temperature (32? is considered the freezing point) turning on your faucets -- both indoors and out -- this can keep water moving through your systems and slow down the freezing process. There's no need to waste gallons of water aim for about five drips per minute.

2) Open Cabinet Doors

During cold weather, open any cabinet doors covering plumbing in the kitchen, laundry room, & bathrooms where you can visually see the water lines. Also, be sure to check in other typically unheated spaces like an attic, crawl space, and garages. Opening the cabinet doors allows the home's warm air to better circulate, which can help prevent the exposed piping from freezing. While this won't help much with pipes hidden in walls, ceilings, or under the home, it can keep water moving and limit the dangerous effect of freezing weather.

3) Wrap your pipes

If your pipes are already on their way towards freezing or have frozen in the past (tell-tale signs include water damage, mold, and moisture build-up), it's probably because of inadequate or improperly installed insulation. It might well be worth the cost to hire a professional and open up the wall and beef up the insulation. Any exposed pipes in crawl spaces, attics or garages can be covered with an inexpensive foam pipe insulation for moderately cold climates. If you're in a more severe climate, opt for wrapping problem pipes with thermostatically controlled heat tape, which will turn on at certain minimum temps.

4) Leave the heat at 65 or higher

If you plan on leaving your house, even for the day while you're at work and are trying to cut down on your utility bill make sure you're setting your thermostat at 65? or higher - if set any lower for extended periods of time it could result in pipes freezing and possibly bursting to leave you with a mess to come home too.

5) Shut off the water if pipes are frozen

Pipes already have frozen? Turn off the water immediately (hopefully, you know where the master shut-off is, but if not, now's the time to find it!)

also, be sure to shut off power to your house, DO NOT go into a room with standing water if your electricity is still turned on. 

Make sure to then close off any external water sources, like garden hose hookups. This will prevent more water from filling the system, adding more ice to the pile, and eventually bursting your pipes, which is your worst-case scenario. This also will help when the water thaws, the last thing you want after finally fixing your frozen pipes is for water to flood the system and ultimately your home.

After all these tricks if you still end up with a leak or water in your home at any point, day or night, be sure to call your local SERVPRO (open 24/7/365) to come to start the drying process ASAP - even in colder temperatures mold can grow in as little as a few days, based on the environment it is in. SEVRPRO also works with insurance providers to keep your disaster under control and help get your home back on track.

Our Experts Discuss Fundamental Steps For Fire Damage Cleanup In Your Colorado Springs Home

2/7/2020 (Permalink)

fire damaged property Our fire restoration expertise helps us restore homes with remarkable expediency.

Essential Steps for Fire Damage Cleanup in Your Colorado Springs Residence

Putting out a fire usually marks the end of the flames but the beginning of secondary damage like soot staining, rust, and corrosion. After the unfortunate incident, it is essential to act fast by seeking professional help from SERVPRO to prevent further damage. We respond to fire emergencies on a 24-hour, 7-day basis.

Our training and decades of experience help us to handle the fire damage in affected Colorado Springs homes properly. Our technicians can use advanced restoration equipment and techniques to restore your property fast and effectively so that you can get back to your routine.

After a fire, there may be debris in your home, which could get in the way of the restoration process. Removing the waste can help our crew to complete the restoration process efficiently and reduce odors. We can also remove all items that are too damaged to restore. Our team can also remove items that do not appear to be destroyed to prevent them from being contaminated further. We can clean such things and prepare them for re-entry once we restore your home.

During a fire, various burning materials produce different chemical residues that can cause health effects to the property’s occupants. The smoke residues can also cause structural damage if not restored on time or professionally. Before cleaning the affected surfaces in your house, our restorers can test them to determine which cleaning method is suitable. During testing, we categorize materials as non-washable or washable. Our SERVPRO team can use water-based cleaning products to clean washable materials and dry cleaning methods to clean non-washable materials.

Items like curtains, carpets, and other fabrics often require specialized Stanton before a fire can easily ruin them. In some cases, our technicians can wash fabrics and shampoo carpets to restore them to their preloss state. We use different types of cleaning products to clean carpeting and upholstery. For instance, carpet and upholstery shampoos are blends of solvents, detergents, and cleaning agents for brightening all fabrics. When restorers mix them with water, they have a neutral pH and work well on cotton, wool, nylon, and other artificial fibers.

Clean air is another essential factor in fire damage restoration. The carbon, ash, smoke, and other airborne contaminants can cause health issues to the occupants. We can use High-Efficiency Particulate Air vacuums to clean the air. These devices have a type of filtration that removes 99.97 percent of all the particles that are 0.3 microns or larger from the air.

If your home in Security, Widefield, or Cimarron Hills has fire damage, contact SERVPRO of South Colorado Springs at (719) 574-2789. Our fire restoration expertise helps us restore homes with remarkable expediency.

For more about Colorado Springs click here.

Commercial Flood Damage In Your Colorado Springs Office

1/27/2020 (Permalink)

flood damaged commercial property SERVPRO of South Colorado Springs wants to leave your business looking, “Like it never even happened.”

Removing Commercial Flood Damage from a Colorado Springs Office

Colorado business owners may be in low-risk flood zones according to NFIP maps, but every region of the US experiences flooding nonetheless. When these disasters occur, it can be overwhelming and sudden. Even two inches of water can cost tens of thousands of dollars to repair on top of lost revenue for business owners.

If you need a rapid mitigation service for commercial flood damage in your Colorado Springs office space, IICRC-certified SERVPRO professionals are able to begin the cleanup process within hours of your call. These technicians use advanced technologies and scientific principles and equations to calculate accurate drying times, monitor moisture levels, and maximize safety during the cleanup process. This team is dedicated to ensuring that businesses can be restored to their preloss condition and reopen quickly and safely.

NFIP Insurance for Low-Risk Flood Areas
Did you know that the NFIP (National Flood Insurance Program) offers preferred risk policies to business owners in low-risk flood zones? This type of insurance can offer coverage for both the building and its contents, or a contents-only policy, with a single low-cost premium. Deductibles for both the facility and contents are counted separately, and the premium is usually paid on an annual basis in one lump sum. Claims made through NFIP policies pay for the actual cash value of the damaged building and contents and is typically counted as the replacement value less depreciation.

One of the top priorities in an office with carpeting after a flood is to remove carpet and other unsalvageable porous items that can host contaminants from floodwaters. Once risky materials are extracted, the focus turns to the thorough disinfection of surfaces. This step is necessary to ensure that microbes do not spread through the air during drying.

If you have electronics that have been affected by water, SERVPRO technicians can salvage items and store them in plastic so that a certified electronics restoration specialist can clean and repair them. This service also applies to media like DVDs, tapes, and any other necessary equipment for your business. If you have documents that have been affected by water, SERVPRO can photograph or scan them, so you have access to digital copies.

SERVPRO of South Colorado Springs wants to leave your business looking, “Like it never even happened.” You can call (719) 574-2789 for rapid commercial disaster cleanup.

For more about Colorado Springs click here.

Fire Damage In Your Colorado Springs Home

1/21/2020 (Permalink)

fire damaged property We’re Faster to Any Size Disaster!

How SERVPRO Cleans Fire Damage in Colorado Springs Homes So Efficiently

The clean up of fire damage is more than showing up and taking away charred items and wiping away smoke residue. In fact, improper cleaning methods and using the wrong solutions can make the loss worse and more costly for homeowners.

SERVPRO technicians inspect the fire damage in Colorado Springs homes before the cleanup begins to track the source and extent the smoke traveled within the structure. In this way, residual smoke odors do not get missed during mitigation.

Different Types of Residues
Depending on the heat of the fire and the types of items consumed in the blaze, different types of smoke residues get left behind. SERVPRO techs test residues before cleaning to determine the best kind of cleaning agent to use. For example, things with plastic or rubber as part of their construction tend to leave behind sticky, greasy residues known as "wet smoke." They often require solvents to release their grip on surfaces. The use of incorrect cleaning agents can lead to more damage.

The improper cleaning of dry smoke is one that can destroy items or building materials that had restoration potential. This type of smoke has a dry, powdery look, and the techs use methods that do not use liquids to lift it off surfaces. When dry smoke encounters water or solution, it drives it into the surface made worse by using a scrubbing action, which in some cases, exacerbates the loss rendering the building materials or items unrestorable.

Deodorization Methods
Depending on the scale of the fire loss, in some cases, thorough cleaning is enough to neutralize residual smoke odors. In cases of more severe damage, the techs remove charred items and dispose of items too burned for restoration. Different types of equipment specifically designed to eradicate odor molecules leave the house without any evidence of fire odor.

SERVPRO of South Colorado Springs at (719) 574-2789 handles any size fire damage in properties and using their equipment and restoration methods, makes the loss “Like it never even happened.”

For more about Colorado Springs click here.

Restoring Your Water Damaged Colorado Springs Home

1/12/2020 (Permalink)

water damaged home Residential properties that use wooden floorboards can significantly benefit from our diverse approach to equipment in restoration.

Using Portable Heaters with Drying Tents to Restore Water Damage from your Colorado Springs Home

Water harms natural materials. Unfortunately, exposure of structural elements like floorboards is very likely when your pipes burst or otherwise malfunction. Sitting water degrades over time, while natural materials tend to absorb moisture and expand. This expansion is visibly noticeable in the form of buckling or cupping. However, with the correct procedure, your home can become dry again, giving the material floorboard damages a chance of restoration.

Encountering water damage in your Colorado Springs home is going to be an unexpected and debilitating experience. Taking decisive action against it can make a significant difference to the expense of your claim. After phoning your insurer and shutting off the water supply, if possible, you can reach out to SERVPRO to arrange a visit. SERVPRO is an expert restorer with a strong reputation in dealing with water-related incidents for residential and commercial buildings. Our technicians train to the highest standards with the Institute of Inspection Cleaning and Restoration Certifications (IICRC.)

Essential to recovering your home after water issues are to dry the property by encouraging evaporation. Raising the temperature of your property speeds up the drying process but also can risk certain materials. Using aggressive temperatures and airflow can cause permanent harm to natural materials in the home, like floorboards. SERVPRO technicians have the expertise that allows them to think on their feet and tailor each restoration to your unique property.

Portable electric heaters can be useful in drying floorboards. Rather than directing heat throughout a property, these heaters are capable of drying a specific area. Typically, portable heaters use heating coils, which can then transfer onto airflow. To set up a heater, our technician must first create a small drying zone using six mil plastic held down with sandbags. As heated air is passed into the drying zone, it inflates the plastic sheeting to create a drying tent. This process can help to limit the risk of fire as well as damaging other areas of the home.

Residential properties that use wooden floorboards can significantly benefit from our diverse approach to equipment in restoration. Contact SERVPRO of South Colorado Springs at (719) 574-2789.

For more about Colorado Springs click here.